January 2019 – Present
As I have been to the Westbourne Academy in England for a few months. I thought that bring more French to learn English there, would be the best option for them. To resume, I’m an agent who helps French to go to the Westbourne Academy. I created this website as a support to contact me and get much information in French.
On this project, I created the website, I’m the community manager as well and the sales representative.
Premium Travel Assistant
I am a Reservations Advisor for Air France, KLM and Delta premium passengers on the German, Austrian, Italian and Swiss markets. I help and assist them on a daily basis regarding new booking, ticket changes or refunds, both in French and English.
One of the skills required for this position is adaptability. Customers from different markets have different expectations, requirements and needs, and it is my duty to assist each and every one of them as best I can. No matter how easy or difficult a request can be, there is no case where a customer can feel ignored or forgotten.
Ecovelo is a company specialized in bike marketing as you could see on the picture below. The concept is really ingenious, companies pay ecovelo to appear on the bikes from ecovelo community. How is Ecovelo getting community? Anonymous bikers are paid following kilometers did and bikes parked in the street. With this system, everyone is happy!
DUT: Commercial Technical
2014 – 2016 / Saint-Nazaire
After high school, I moved for a commercial technical diploma. The aim of this formation is to learn and develop your personality to a business mind. Set up and use all what you have and what you need to get customers, sell and loyalty them. Moreover, we learned how to manage and lead a team; how to keep your staff focus and positive at work. People are the beginning of your business!
October 2016 – January 2017 / Bournemouth
After my graduation, I decided to go to England for a year to improve my English. The Westbourne Academy was my first step in England! For me, it was the best way to learn English; Courses were taught in english by certificated teachers. Each week, you could change your level in another group of people.
During those two months, I have done an updating of the skills. My training was related to web-marketing (leads acquisition, SEO, Webdesign), HTML5 and WordPress.
Moreover, I will be glad to help you on your website to improve how to acquire more visitors for more make transform them as a buyer.
Learning how help teams deliver high-quality work, on time and within budget throughout entire digital project life cycles.
Be in charge of ensuring the project runs smoothly. This means making sure it is completed on time, within the planned budget, and the quality of the delivered project is guaranteed. We need to keep both our team members and a client happy along the way!